Send Immediate Email notification to all users of a particular role
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Hi Team,
I have a use-case to send immediate email notification at activity Entry of step to all the users of that particular role. As shown below in the screenshot, I have configured email notification in the workflow model which will send immediate notification to riskandcompliance and insurancereviewer role on that step entryCriteria.
This works fine although we also have skipCritieria at these two steps and even if the steps are skipped, email notifications are triggered. We cannot achieve this via Business Rule because using Business Rule, we do not have a way to send email to all users of a role. We have to hardcode the user list. Does anyone have any way to skip the email notification as well without the BR approach?
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Hi Seema, Just a quick comment regarding;
We cannot achieve this via Business Rule because using Business Rule, we do not have a way to send email to all users of a role. We have to hardcode the user list.
This is not quite correct. You could create a reference table with all the users and associated roles within it, so the BR would read the configuration details (list of users) from the reference table. So, you (or whoever) would only need to maintain the reference table entry(s) - no hardcoded list needed.
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