Skip to main content

Parallel Steps in Workflow for Different Roles

Answered
Rahul Aggarwal

Hi Team,

We have a gereric requirement where we need to Split Workflow step to 2-3 different roles so that they can fill the attributes on which they have permission. The complete Scenario is as below:-

1. After 1st step, Workflow will divide into 2-3 different Roles. These 2-3 roles have different task which are independent of each other like filling up attributes.

2. After all these steps are completed then email will sent to client in next Activity.

3. Can you please let me know how we can handle multiple independent steps by clicking on Single Action rather than having more than 1 Action?

 

0

Comments

7 comments

Date Votes
  • Rahul Aggarwal

    Do you have any update on this?

     

    0
  • Eric Sambach

    Hello Rahul

    As far as I am aware, this type of workflow design is not supported.

    Workflows should always be designed in a sequential way, one step after another - this is how the workflows are presented to the users within the UI.

    Try and find a way to design your workflow in a step by step fashion.

    0
  • Eric Sambach

    Hello Rahul

    I don't know how simple or complex the final workflow will be - if it is really as simple as you have shown above, maybe you could create 2 separate workflows, one for each user role type. Having two separate workflows would allow both user role groups to work independently and also complete their steps independent from the other - would this work for you?

    0
  • Archana Mehta
    Rising star (Silver)
    Expert (Gold)

    Hello Rahul,

    I agree with Eric , Parallel Works are not supported in tool. 

    However you can design a sub workflow to be invoked from your main workflow having a system step and wait for all sub workflows to complete , have a Boolean for each of sub workflow completion status and once all Booleans marked yes , auto resume from Main workflow System step to next step.

     

    This is kind of illusion or workaround which looks like a parallel workflow but in real these are individual sequential workflows transitioning to next step on certain conditions.

    Hope this helps.

    0
  • Eric Sambach

    Hello Rahul

    Check out the latest learning videos for, 2025.R5 Engineering Release - support for parallel workflow steps is being introduced.

    https://syndigo.learnupon.com/enrollments/270995270/page/1021095684

     

    0
  • Rahul Aggarwal

    Thanks Eric,

    I really appreciate that you still rember this use case. I was trying to verify the link but facing below error:-

    Do you have any idea about this?

    Thanks,

     

     

     

    0
  • Eric Sambach

    The link I provided is from the new Syndigo University - if you don't have access to that yet, maybe you should contact their support: university@syndigo.com

    0

Please sign in to leave a comment.

Didn't find what you were looking for?

New post